Privacy Policy

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This website is operated by FOBiz Mercantile Associates Pvt. Ltd. (hereinafter "Company"). Throughout the privacy policy, the terms “our”, “we”, and “us” refer to Company. This privacy policy describes how company uses and protect personal data collected from customers or vendors, distributors, franchisee, business development officers (BDO)/business owners/product suppliers/visitors to website and those who corresponding with us using our website in any form.

Company is committed to ensure your privacy is always protected. However, as and when if we ask you to provide/fill any information by which you can be identified when using this website, this privacy policy describes how we may collect your personal data, the types of personal data we may collect, how we use, share and protect these data, how long we retain these data, your rights, and how you can contact us about our privacy practices.

Company may collect your personal data/information in following ways:

Personal information while registering/signing up with Company:

We collect your personal data which you will provide at the time of registration/signing up with us either by using our website or by any other way that Company may offer you at any time in future also; for eg via calling or providing registration forms etc. You may provide your personal Information such as name, address, and contact number, email address or telephone number etc. to be shared with us for the purpose of assisting you with registration/signing up process. We will also maintain a record of your contact information to provide you better services in case you contact us again.

Information after signing up or logged in as user:

If you are logged in on the Website as a user. we may collect your personal data from you, for example, when you order products or services from us.

Surveys/Promotions/sales and marketing campaign:

We, in order to boost sales may conduct various kinds of surveys/promotion or any sort of marketing campaign and we may send you some form either in electronic or paper form to collect some information from you for various categories, for example, product types, price variants, location preference etc. We will be collecting this information for assessing our marketing needs and helping us reaching to wide area of sales.

 

 

Contacting Us:

On our Contact Us web page you may choose to fill your personal data and other information to contact us and we may collect this information for delivering/addressing to your queries.

Cookies:
A cookie is a data file placed on a computer or mobile device when it is used to visit websites and help us tracking the traffic from different locations on our site. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

When you are visiting/logged in to our website we may also use cookies or similar technologies that collect certain website usage information when you access, view and use the Website. Though, you have the freedom/option to disable cookies in your browser's settings, however, some features of the Website may not function properly if you disable the use of cookies.

Different kind/Types of Personal information that We May Collect:

We may collect the following personal data from you:

Personal information (e.g., name, postal or e-mail address, fax number and phone number or any other contact information), your gender, age, nationality, date and place of birth. Marital Status, User/Distributor/Franchisee/BDO/registration id/number or username, PAN/Taxation ID Information. Passport details (including number, issue date, issue location and expiration date) and National ID number to the extent permitted or required by applicable law. User history information may be asked for updating/modifying company sales plan in future.Product preferences, purchasing habits, purchasing history, frequency of ordering products.Communication preferences; and your website usage, IP-address, browser type and operating system.

The Types of Sensitive Personal Data We May Collect:

We may collect the following Sensitive personal data from you:

Passwords for accessing our Site. Payment information (e.g., such as bank account or payment reference numbers);We may collect other personal data in exceptional circumstances only. If we do need to process such personal data about you, we will make sure that there is a valid legal basis for doing so (e.g. your explicit consent).

 

How We Use the Personal and Sensitive Data We Collect

We may use the information we obtain about you to:

To manage your registration as user and customer of company.Create and manage your online account and respond to your inquiries;Process your orders of products or services;Communicatewith you (e.g., about products or services that we offer, or intend to offer);Operate, evaluate andimprove our business, including by:Evaluating your satisfaction with our current communications,materials, products and/or services;Developing new products and services and determining the effectiveness of our advertising; andTracking and analysing your use of products, materials and/or services;
Assessing your sales reports/evaluation under your account with us;Perform accounting, auditing, billing and collection activities;Protect against and prevent fraud, unauthorized transactions, claimsand other liabilities; andComply with applicable legal requirements, industry standards and our policies.If you choose not to provide your personal data or withdraw consent in writing subsequently, we may not be able to provide the above services and reserve the right to terminate the customers/vendors/distributors/franchisee/business development officers (BDO)/businessowners/product suppliers/visitors contract with you, if any we have.

How We May Share Personal and Sensitive Data:

Company does not sell, rent or trade or publish your personal and sensitive data except as required by law. Company may share your personal and sensitive data only with:

Entities within the Company group to whom it is reasonably necessary or desirable for company to disclose personal and Sensitive data;Government authorities or other third parties, if required by law or reasonably necessary to protect the rights, property and safety of others or ourselves.

We maintain appropriate technical and organizational security safeguards designed to protect the personal data you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

How Long We Retain Personal Data:

We store personal data for as long as necessary to fulfil the purposes for which we collect the data (see above under "How We Use the Personal Data We Collect"), except if required otherwise by law.

Updates to this Privacy Policy:

Company may update this Privacy Policy from time to time. Any updates or changes to the terms of this Privacy Policy will be posted here on our website and you are hence requested to keep checking it from time to time for any updates/modification in our privacy policy. Hence you are advised to check our privacy policy frequently or before using the website, especially before you submit any Personal and/or Sensitive Information, to see if this Privacy Policy has changed. We will notify you of any significant changes to this Privacy Policy on the relevant company websites, or through other appropriate communication channels. All changes shall be effective from the date of publication, unless otherwise provided in the notification.

Acceptance to this Privacy Policy:

By signing the User/Distributor/Franchisee/or BDO Contract, you acknowledge acceptance of this Privacy Policy in effect at the time of use.

Your Rights:

Your rights under applicable law may include access to the personal data we process about you and the right to have such personal data corrected.

How to Contact Us:

If you have any comments or inquiries about this Privacy Policy, or if you would like to update information, we have about you, or to exercise your rights, you may contact/write to us on info@fobiz.net